Frequently Asked Questions - Renewals Customer

Hi, how can we help?

To renew your loan with Capify all we need is your Bank Statements either manual or via a secured link, a lease agreement and 2 most recent rental invoices.

You will automatically qualify for a pre-approval amount of your last loan with Capify if your cash flow has been the same or similar. However, the amount we fund you will be based on the past 6 months’ bank statements of your business and you will need to go through a quick application process to see if we can approve you for a high business loan amount.

If you want to top up on your loan, contact your account manager, call 1300 439 157, or email [email protected]

To discuss further, please contact your account manager, call 1300 439 157, or email [email protected]

As an existing Capify customer, you may be eligible for a loan renewal at a discounted rate depending on certain criteria.

Contact your account manager, call 1300 439 157, or email [email protected] to discuss your options.

You qualify once you have paid 50% or more of your existing loan. To check where you are, contact your account manager, call 1300 439 157, or email [email protected] and we will confirm your eligibility.

Just get in touch with our team on 1300 760 930 or at [email protected] and we will provide your outstanding balance along with any statements you need.

Our online customer portal has been retired. To access your account summary, loan balance, past statements or repayment progress, contact our team on 1300 760 930 or email [email protected] and we will send everything through to you.

We pride ourselves with being a transparent and responsible lender. That’s why before you go ahead with your contract, we provide you with a document outlining our fees and total payback.

When repaying your small business loan with Capify the total payback figure is then broken into small daily repayments that our customers can afford as to not affect the day-to-day cash flow of their business.

Yes, you are able to make additional bulk repayments whenever you want.

Get the funds you need,

Fast

Loans up to $2,000,000+

Same-day approvals

Funding within 24 hours

Check your eligibility in less than 30 seconds and unlock your business’ growth.

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